Frequently Asked Questions

Everything you need to know about your DGN shopping experience.

How can I track my order?

Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start the process.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, DGN ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your materials sustainably sourced?

At DGN, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.